Privacy Statement
Last updated: January 22nd, 2025
Alpen Carbon values your privacy. This privacy statement provides information about the personal information Alpen Carbon collects and how Alpen Carbon uses that personal information.
By continuing to use our website, you consent to the terms of our Privacy Policy.
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1. PERSONAL INFORMATION COLLECTION
Alpen Carbon may collect and use the following kinds of personal information:
• Information about your use of this website (including your data, cookies and website analytics)
• Information that you provide for the purpose of registering with the website (including your name, email address, phone number, and company details);
• Information about transactions carried out over this website (including billing information, payment details, and purchase history);
• Information that you provide for the purpose of subscribing to the website services (including newsletter sign-ups and marketing preferences); and
• Any other information you send to Alpen Carbon, such as enquiries or feedback.
2. USING PERSONAL INFORMATION
Alpen Carbon may use your personal information to:
• Administer this website and improve user experience,
• Personalise the website for you,
• Enable your access to and use of website services,
• Publish information about you on our website,
• Process transactions and deliver products or services you purchase,
• Send you statements, invoices, and payment receipts,
• Collect payments and manage your account,
• Communicate with you about updates, new services, or special offers,
• Conduct analytics to better understand website usage and improve our offerings,
• Conduct surveys or request feedback to enhance our services, and
• Comply with legal obligations and enforce our terms of service.
Where Alpen Carbon discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with this privacy statement and applicable privacy laws.
3. DISCLOSURE OF PERSONAL INFORMATION
Alpen Carbon may disclose your personal information:
• To service providers who assist in operating our website, processing payments, or delivering services,
• When required by law or legal processes,
• To protect and defend Alpen Carbon’s rights or property,
• As part of a business transaction, such as a merger or sale of assets, and
• With your explicit consent.
We will never sell your personal information to third parties for marketing purposes.
4. LEGAL BASIS FOR PROCESSING
Alpen Carbon processes your personal data based on the following legal bases under German Data Protection Authority (Datenschutzbehörde) Article 6:
Consent (Art. 6(1)(a)): When you explicitly provide consent for specific purposes, such as marketing communications or the use of cookies.
Contractual Obligations (Art. 6(1)(b)): To fulfill a contract with you or take steps before entering into a contract.
Legal Obligations (Art. 6(1)(c)): To comply with our legal obligations under applicable laws.
Legitimate Interests (Art. 6(1)(f)): For purposes such as improving website functionality, ensuring security, or conducting analytics, provided these interests are not overridden by your fundamental rights.
5. DATA SUBJECT RIGHTS
Your Rights Under German Data Protection Authority (Datenschutzbehörde)
As a user, you have the following rights regarding your personal data:
1. Access: Request access to your personal data and obtain a copy of it.
2. Rectification: Correct inaccurate or incomplete personal data.
3. Erasure (Right to be Forgotten): Request deletion of your data, subject to legal exceptions.
4. Restriction of Processing: Request restrictions on how your data is processed.
5. Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
6. Objection: Object to processing based on legitimate interests or direct marketing purposes.
7. Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.
8. Lodge a Complaint: File a complaint with your local Data Protection Authority (DPA).
For inquiries or to exercise these rights, contact us at: admin@alpencarbon.com. If you are located in Germany, you may contact the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI).
6. SECURING YOUR DATA
Alpen Carbon takes reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. Measures include:
• Secure servers for storing data,
• Encryption technology for sensitive transactions;
• Multi-factor authentication for account access, and
• Regular security audits and updates
7. DATA RETENTION
Data Retention Policy
Alpen Carbon retains your personal data only as long as necessary for the purposes outlined in this privacy policy or as required by law. Retention periods vary based on:
• Contractual obligations;
• Legal retention periods (e.g., tax or accounting regulations);
• Legitimate business interests (e.g., resolving disputes or maintaining security).
Once the retention period expires, your personal data will be securely deleted or anonymised.
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8. CROSS-BORDER DATA TRANSFERS
Alpen Carbon may transfer personal data outside the European Economic Area (EEA) to countries that do not offer the same level of data protection. In such cases, we implement appropriate safeguards, such as:
• Standard Contractual Clauses approved by the European Commission;
• Binding Corporate Rules where applicable; or
• Transfers to countries with an adequacy decision by the European Commission.
You agree to such cross-border transfers of personal information.
If you would like more information about these safeguards, please contact us.
9. AUTOMATED DECISION MAKING AND PROFILING
Alpen Carbon does not use your personal data for automated decision-making, including profiling, that significantly affects you. If we implement such technologies in the future, we will notify you and provide an option to opt out.
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10. UPDATING THIS STATEMENT
Alpen Carbon may update this privacy policy by posting a new version on this website. You should check this page periodically to ensure you are familiar with any changes
11. LINKS TO OTHER WEBSITES
This website contains links to third-party websites. Alpen Carbon is not responsible for the privacy policies or practices of these third parties and encourages you to review their policies before submitting personal information.
12. CONTACT US
If you have any questions about this privacy policy or Alpen Carbon’s treatment of your personal information, please write:
Email: admin@alpencarbon.com
13. CREDIT
This document was created using a Contractology template available at http://www.freenetlaw.com.